Telephone
Customer service — Carolinas (Progress)
1-800-452-2777SourceReviewed 2026-09-10
COMPANY RECORD № 270
Duke Energy
duke-energy.comOfficial company website
01 / CONTACT ROUTES
Choose the right point of contact.
Use this reference to plan how you will approach Duke Energy about the service involved. The retailer and manufacturer may handle different parts of a request. The provider, rather than this publication, handles the request itself.
Telephone
Customer service — Florida
1-800-700-8744SourceReviewed 2026-09-10
Telephone
Customer service — Indiana
1-800-521-2232SourceReviewed 2026-09-10
Telephone
Customer service — Ohio and Kentucky
1-800-544-6900SourceReviewed 2026-09-10
Company website
Official website
Open company websiteThis reference was not confirmed during the earlier source review; verify the current destination before relying on it.
SourceReviewed 2026-09-10unconfirmed
02 / BEFORE YOU CONTACT
A little preparation.
A clearer conversation.
- 01
Identify the appliance, product or service visit involved in the enquiry.
- 02
The retailer and manufacturer may handle different parts of a request.
- 03
Keep the model information and purchase proof for a product question.
03 / READER EXPERIENCES
Your experience with Duke Energy
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Your experience with Duke Energy
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04 / THE RECORD
Sources & editorial notes
Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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